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Karvo – Frequently Asked Questions (FAQ)
Q: What makes Karvo carbon fiber different?
A: We work directly with trusted manufacturers to bring you high-quality dry carbon fiber without the insane markups. No resellers, no middlemen — just clean, legit carbon for real builds.
Q: Are your products made from real dry carbon fiber?
A: Yes — we only use authentic dry carbon fiber, known for its lightweight strength and clean finish. We do not sell wet carbon or overlays unless clearly stated.
Q: Do you offer custom or one-off pieces?
A: At the moment, we offer pre-designed parts only. Custom work may be available in the future — stay tuned on Instagram for updates.
Q: Do you accept returns or exchanges?
A: All sales are final. We only accept returns if the item arrives damaged or defective. If that happens, reach out within 48 hours with clear photos and your order number.
Q: How long does shipping take?
A: Orders typically ship in 1–3 business days. U.S. shipping takes around 3–4 business days, while international orders can take 5–21 business days, depending on location and customs.
Q: Do you ship internationally?
A: Yes! We ship worldwide. Just note that international buyers are responsible for any customs duties or import taxes.
Q: What if my package is lost or stolen?
A: Once an order is marked as delivered, we are not responsible for lost or stolen packages. If your package arrives damaged, email us within 48 hours so we can help.
Q: Can I cancel my order?
A: Orders can only be canceled within 24 hours of purchase. After that, your item may already be in production or en route.
Q: Where can I contact you?
A: You can hit us up anytime through our Contact page or DM us directly on Instagram @karvocarbon